Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
Table of Contents
Our Commitment to Your Privacy
At RippleDeeds, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to make meaningful donations to communities you care about.
By using RippleDeeds, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and contact information
- Profile information and preferences
- Donation history and giving preferences
- Communication preferences and feedback
Financial Information
To process donations securely, we work with trusted financial partners:
- Bank account information (processed securely through Quiltt)
- Transaction data and donation amounts
- Payment method preferences
Security Note: We never store your banking credentials directly. All financial data is processed through our secure partner Quiltt using bank-level encryption.
Usage Information
We automatically collect certain information about how you use our platform:
- Device information and browser type
- IP address and location data
- Pages visited and features used
- Time spent on our platform
How We Use Your Information
Core Services
- Process and manage your donations
- Provide impact updates and stories
- Maintain your account and preferences
- Generate tax receipts and records
Communication & Support
- Send important account notifications
- Provide customer support
- Share community updates (with consent)
- Respond to your inquiries
Platform Improvement
- Analyze usage patterns and trends
- Improve our services and features
- Develop new functionality
- Ensure platform security
Legal & Compliance
- Comply with legal obligations
- Prevent fraud and abuse
- Maintain financial records
- Protect user safety
Information Sharing and Disclosure
Our Promise
We do not sell, trade, or rent your personal information to third parties. We only share your information in the limited circumstances described below, and always with appropriate safeguards in place.
When We May Share Information
Service Providers
We work with trusted partners like Quiltt for financial services, cloud hosting providers, and analytics services. These partners are contractually bound to protect your information and use it only for the services they provide to us.
Community Organizations
We may share limited information (such as donation amounts and general donor demographics) with the communities you support to help them understand their impact and improve their programs. Personal identifying information is only shared with your explicit consent.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and ensure your privacy rights are protected.
Data Security
Protecting your information is our top priority. We implement multiple layers of security to safeguard your data:
Encryption
- • All data transmitted using TLS encryption
- • Sensitive data encrypted at rest
- • End-to-end encryption for financial data
Access Controls
- • Multi-factor authentication
- • Role-based access permissions
- • Regular access reviews and audits
Monitoring
- • 24/7 security monitoring
- • Automated threat detection
- • Regular security assessments
Compliance
- • SOC 2 Type II compliance
- • PCI DSS standards
- • Regular third-party audits
Important: While we implement industry-leading security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your information to the best of our ability.
Your Privacy Rights
You have important rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.
Correct Your Data
Update or correct any inaccurate information in your account. Most information can be updated directly in your dashboard.
Delete Your Data
Request deletion of your personal information. Note that we may need to retain certain information for legal or regulatory requirements.
Limit Processing
Request that we limit how we process your information, such as opting out of marketing communications while keeping your account active.
Data Portability
Request your data in a portable format that you can transfer to another service provider.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: privacy@rippledeeds.com
Mail: RippleDeeds Privacy Team, Minneapolis, MN
We'll respond to your request within 30 days and may need to verify your identity to protect your privacy.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Active Accounts
We retain your information while your account is active and for a reasonable period afterward to provide continued service and support.
Financial Records
Donation records and financial information are retained for 7 years to comply with tax and regulatory requirements.
Closed Accounts
When you close your account, we delete personal information within 90 days, except where retention is required by law.
Analytics Data
Aggregated, anonymized usage data may be retained indefinitely for research and platform improvement purposes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
How We'll Notify You
- Email notification for significant changes
- In-app notifications when you log in
- Updated "Last modified" date at the top of this page
- 30-day notice period for material changes
Your continued use of RippleDeeds after any changes indicates your acceptance of the updated Privacy Policy. If you don't agree with the changes, you can close your account at any time.
Questions About Your Privacy?
We're here to help. If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to reach out.
Contact Our Privacy Team
Response Time
- • Email inquiries: Within 24 hours
- • Privacy rights requests: Within 30 days
- • Urgent security matters: Immediate
This Privacy Policy is effective as of September 6, 2025 and applies to all users of the RippleDeeds platform.